Frequently Asked Questions
Everything you need to know about shopping with the Mob.
When will my order ship?
Standard orders are processed within 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 14-day return window for unworn items in their original packaging with tags attached. Please note that limited edition drops may be final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How do I care for my Strawberry Milk Mob apparel?
To maintain the quality of our fabrics, we recommend washing inside out in cold water and hanging to dry. Avoid using bleach or high-heat dryers.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How can I find the right size?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.